Yes, everyone who wants to travel in Indonesia needs a visa! Please check what kind of visa fits your visit the best before you enter Indonesia, as you might need to apply for your visa in advance (especially if you want to stay longer). Most foreigners can buy a visa for 30 days upon arrival (VOA), but this depends on your country of origin. If you want to stay more than 30 days you need to extend your VOA visa at the immigration office. You can go to Mataram (capital city of Lombok) to do this, or we can bring you in contact with a visa agent who handles your extension for you. Do some research and make sure you get the right visa for your stay, because the Indonesian immigration rules are quite strict if you don’t stick to them.

Lombok is amazing! To mention a few things: outstretched white sandy beaches and a clear blue ocean; traffic jams that are caused by buffalo’s crossing the road; extremely welcoming locals (the 'Sasak' people) who invite you into their homes for a delicious family dinner; pretty spicy food (Lombok literally means ‘chili’ in Sasak language!) ; many different ceremonies full of colour, music, traditional clothes and dances; and so we can continue a little longer. Simply put, Lombok is a hidden paradise where you can still experience authentic Indonesia. Definitely worth a visit!

Kuta is a little surfer town on the south coast of Lombok, Indonesia. Most visitors are surfers, as we have some of the best waves in the world. Kuta has a great balance between local and western places to go to (restaurants/bars/shops etc.), there are beautiful white sandy beaches, cliffs and mountains around and the sunsets are stunning. Even though Kuta is developing a lot, it's still the perfect place for travellers that are looking for both natural landscapes and a wide variety of restaurants and activities.

Most of the inhabitants from Lombok are muslim and pray several times a day. Lombok itself has been known as The Island of Thousand Mosques since the 1970s. Please respect the culture and the mosque and act accordingly. In Kuta you can wear shorts, no problem! But please don't walk on the streets in your bikini or sunbathe naked, as you are the guest in town. We kindly request you to respect the culture and religion and dress properly. In addition, if you are a woman we do advise you to bring a sarong and t-shirt wherever you go - so you can cover your shoulders and knees if needed (for example when you visit a village).

The Sasak are the inhabitants of Nusa Tenggara Barat (including Lombok). They are predominantly farmers of wet rice, coffee, vegetables (corn, chilis, eggplant and so on), coconuts, bamboo, sugarcane, tobacco and pandanus. Many families still live off farming, and in addition the women weave sarongs. According to the tradition, every woman needs to know how to weave a sarong before she can get married. It's one of the reasons why weaving sarongs is still so important in the culture of the Sasak, and they happily show you how it's done. Other traditional professions are fishing, playing music at ceremonies and being a buffalo herder. The people in Lombok speak ‘Bahasa Sasak’. Bahasa Sasak is the language of the Sasak people, and you will hear this language everywhere you go. However, most people do speak Bahasa Indonesia as well (Bahasa Indonesia is spoken all over Indonesia) and in the more touristic areas the locals speak English.

Via Lombok International Airport Lombok has an international airport (LOP) in Praya, about 30 minutes driving from Kuta. With international flights from, among other, Malaysia, Singapore and Australia and domestic flights from Bali, Sumbawa, Java, Borneo and Sulawesi, Lombok is easily accessible. Airlines operating to Lombok include Garuda Indonesia, AirAsia, CitiLink and Super Air Jet. After arriving at Lombok International Airport (LOP) you can take a taxi to Kuta, or we can organise an airport pick up for you in advance if you want (see next question). Coming from Bali by boat In Bali you can arrange transport to Kuta Lombok. Many small tour agencies organise a shuttle service from the place where you stay in Bali to Padangbai. From there they give you a choice: In Padangbai you take the fast boat, which sails in about 1,5 - 2 hours from Padangbai to Senggigi or in 2 - 2,5 hours from Padangbai to Bangsal. The price and departure time for this trip depends on the fast boat you take. We highly recommend you to book the fast boat with Ekajaya, and we can share the contact details with you if you like. You can choose to book the fast boat separately, or to book the complete trip from the place where you stay in Bali to Kuta Lombok. In the last case, a shuttle bus brings you from Senggigi / Bangsal to Kuta. The drive takes again about 1,5 hour (from Senggigi) or about 2 hours (from Bangsal). If you do prefer to arrange a private car we happily find a driver for you. In Padangbai you take the ferry to Lembar harbour. The ferry can take up to 6 hours and is a time-consuming journey. We only recommend you to take the ferry if you are planning to bring a car or motorbike to Lombok, as it will take your whole day. In addition, from Lembar harbour there is not always a shuttle bus or taxi leaving to Kuta as this route is mainly being taken by people with their own vehicles. The drive from Lembar to Kuta takes 1,5 hour. Currently this ferry operates every 1,5 - 2,5 hours. Departure times are 6:30, 9:00, 11:30, 13:30, 15:00, 16:30, 18:00, 19:30, 21:30, 22:30 and continues during the night. Please make sure you are at at the harbour at least 30 minutes in advance as you need to buy a ticket too. The price for the trip depends whether you bring a vehicle or not and the type of vehicle (passenger only/motorbike/vehicle above 500CC e.g. car). Coming from Gili Trawangan, Gili Air or Gili Meno In the Gili islands you can book your whole trip to Kuta, Lombok. You can choose to use the public ferry (leaving every hour: 'boat leaves when full') or the fast boat (departure time depends on the company you book with). The boat brings you to the harbour of Bangsal, where a shuttle bus awaits you to bring you to Kuta, or where you can get a taxi to Kuta. If you like to book your transport in advance feel free to contact us, so we can help you to arrange a driver. The drive from Bangsal to Kuta takes about 2 hours.

Yes, of course we can! The airport is about 30 minutes driving from Kuta, and we are happy to organise a pick up for you. Therefor we need to know your name, time of arrival and flight number. An airport pick up costs IDR 175.000, which you can pay to the driver directly.

The transportation is limited. The best way to go around and to explore is to rent a car, motorcycle or bicycle, or to get a driver who brings you somewhere. Public transportation mainly exists in main towns and public taxi’s may only operate in certain areas - Kuta is not one of them. Please also note that the roads in Lombok can sometimes be tricky to drive on, since a lot of them are ‘zig-zags’ or carved around valleys. If you don’t feel comfortable to drive yourself, we advise you to hire a driver. We can always help you finding one!

At Three Sixty we teach beginners, intermediate and advanced surfers. Please let us know what your level is when you book your surf experience, so we can make the lesson as interesting and fun as possible for you. We made a division between 'beginner', 'experienced beginner', 'intermediate', 'experienced intermediate' and 'advanced'. You can read more about the different surf levels via this link:

Yes, you certainly can! In fact, many of our students are beginners who never surfed before or just surfed a few times only. Our instructors are more than happy to explain you the basics and practice paddling, the stand up and safety with you on the beach before you go into the water. They know all the ins and outs and they will make sure you feel comfortable and safe while surfing. So don’t worry, we've got you covered!

No problem! We want everyone to have the best surf experience we can offer that fits your level. If you have a different level, we will bring you to a different surf spot. We mostly bring our beginners to a beach break, while our intermediate lessons often take place on open water. However, if on your second or third day surfing day with us the conditions make it possible for us to teach all of you in the same spot (most probably on different breaking points), we will try to organise this for you. We understand you are traveling together and we understand it would be fun for you to surf together as well. So we will try to see if this is possible, but we can’t promise anything and safety always goes first!

In our guiding sessions we do not teach you how to surf. You are independent in the line up and you don't need an instructor. Please note that a surf session with a guide is not a lesson. Surfing with a guide basically means that your guide chooses a spot for you that is matching with the kind of waves you're looking for (fast waves/barrels/mellow waves etc.). You are new in town and you want to (1) discover some of our 'local' spots; (2) make sure you're surfing at the best moment of the day; (3) improve your surfing (we'd love to give you some tips!) and (4) connect with the locals. To be able to book a guiding session you surf a hardboard that is 7'0 ft or smaller. If you are an advanced long boarder looking for a guiding session please contact us - of course we make exceptions for you!

We pick you up at your accommodation in Kuta at the agreed time, either in the morning or the afternoon. We drive to the surf spot where the lesson will take place and you will have some time here to prepare for your surf session (put zinc on your face, for example). We do a warming up, we discuss safety with you and we explain you about the currents at the surf spot. Then it’s time to practice the technique on the beach or we go surf directly (depending on your level)! We peddle out or we take a boat if necessary. We surf for 2 - 2,5 hours depending on the surf spot, the time the boat awaits us and your own energy. After the lesson you can have a drink or some food on the beach if you want, and then we go back to our surf school in Kuta. You can either chill with us at the surf shop for a bit or we can drop you back at your accommodation. In case you booked two surf sessions on one day, you will surf again after the break. Usually you leave Kuta in the morning, surf twice and come back in the afternoon. We want you to know that you are always welcome in Heartbeach Lombok, at any time! To talk about surf, to chill and have a drink, to play guitar and sing together - just any time! We are a small family that loves good vibes, and we want to make your stay in Lombok and with us unforgettable!

Before we pick you up for your surf lesson we recommend you to prepare the following: - A reusable bottle of water. - Some extra cash if you like to have some food or drinks on the beach AND/OR if you want to buy your surf photos from the photographer (there is not always a photographer present at the spot where you will surf, but if he is there your instructor will let you know and you have the option to buy the photos). - A legging if you want to cover your legs from the sun. You will get a UV-protective shirt from us (long sleeve) but unfortunately we don't have leggings. You can use any legging for surfing, also yoga or sport leggings! If you don't have leggings, we recommend you to use a sun cream with high factor for your legs. - Please put sun cream before we pick you up (don't forget your face, hands and feet) so your skin has time to absorb it! The sun can be strong so it's important you take care of your skin properly. Reef safe sun cream is the best to use as it won't damage the reefs and animals living in the ocean. Please note that leaving your bag/stuff in the warung or in the boat while surfing is on your own responsibility.

Good question! The sun can be strong out here, especially when you're spending a lot of time in the ocean. Therefor it's important you cover yourself properly. The best ways to protect yourself from the sun are: * Wear our UV-protective rashguard (long sleeve shirts). * Wear a sport/yoga/surf legging (especially when you have a sensitive skin) - please bring your own as we do not provide leggings. * Put zinc on your face (a strong sun cream especially for surfing - you can buy zinc in one of the surf shops in town: Nalua, Flow or Rip Curl). * Apply a high factor sun cream on the parts of your body that are not covered (we advise you to look for a sun cream that is reef safe - these creams are not harmful for fish and reefs in the ocean). * A surf hat.

The time we take you surfing always depends on the conditions of the ocean (swell, tides and currents), and the conditions of the weather (wind and storm for example). We can make the best prediction of all these factors together one day before your surf lesson. Therefor, we will confirm you the pick up time one day before. When you booked 2 surf sessions with us, we usually have our first surf in the morning, followed by a break and then our second surf in the afternoon. Most probably we won't come back to Kuta in the break. We will inform you about the planning one day before as well.

First of all, Kuta Lombok is a year-round surfing destination, and most days of the year you will be able to surf. We know, we're so lucky! Lombok has a tropical climate and the water is always warm, hovering around 27-29°C. Lombok has two seasons: wet season and dry season. * Dry season roughly runs from April to September. South/Western swells hit Lombok these times, while the Easterly trade winds (they can be strong sometimes) usually pick up after 11 am. It's the best to surf early mornings and late afternoons during this period, obviously depending on the conditions. However, in general the swell is more consistent and the waves get bigger - which means there are more spots to surf. And if you're lucky and the winds don't blow as much a couple of days, you could possible get some of the best waves of your life! Please do keep in mind that dry season is our high season and that there will be more people in town and in the line up. * Wet season roughly runs from October to March. During wet season the wind drops and the swells are smaller, but the waves are definitely cleaner. After a good rain we can often surf some incredibly glassy waves! If you don't mind the rain showers, you will definitely have a good time surfing here in Lombok. Not only with clear and glassy waves - but there will be less people in the line up too!

Is it a rainy day? No problem! We can still surf when it's raining (we're wet anyways!) and often after rain the waves are even better. As a matter of fact: raining season brings the best wave of the year in Lombok. So no need to worry, we still go surf! Just bring a warm sweater that can keep you warm after your surf, and you're all good. If it's really stormy weather (thunderstorm and lightning) we will let you know whether we can proceed with the lessons or not. Our instructors keep a close eye on the ocean, and safety always goes first. In these more extreme cases we may postpone or reschedule the lessons.

You can book a surf package / surf & stay / activity with us by using our booking form. It's really easy! Just click on the big button in the right corner of our website that says 'BOOK'. A new page will open where you can fill out all the details for your booking. After submitting the form you will receive an overview of your reservation from us via email or Whatsapp, including booking and payment information.

No worries! We did receive your booking, but we didn't have the time yet to process your booking into our system. Once this is done, you will receive an overview of your reservation via email or WhatsApp, including all details of your booking and payment information. Once you completed the payment, your booking has been made. If you did not hear anything from us within 48 hours, please contact us on WhatsApp (+62 853 3895 5800). Even though we never really have problems receiving emails, we still work with technology and there might be a delay somewhere.

For online transfers we use Wise. You can transfer your payment from anywhere in the world to our bank in Indonesia for free or at a minimum cost. We can provide you a link that gives you a free international transfer, no matter where you're from. All details regarding your booking and payment will be stated in the overview of your reservation you receive from us (via email or WhatsApp). In our camp you can also pay by card: please note this option is only applicable for guests staying at 360 Surf Camp. Paying by card will add a fee of 3% per transaction to your bill. Cash payments we don't need to explain - feel free to pay the outstanding amount in cash at our shop or camp!

If you book your surf package / surf & stay / activity online, we always ask you to pay a deposit to secure your booking. The rest can be paid after your arrival in Kuta Lombok, but please make sure you paid the full amount before your surf package / surf & stay / activity starts (either in cash or via online transfer). If you book your surf package / surf & stay / activity at our shop or camp directly, we ask you to pay a deposit or to pay the full amount - this depends when your booking starts. Always make sure that you paid the full amount before your surf package / surf & stay / activity starts (either in cash or via online transfer).

If you want to add an extra participant to your booking, you should always check with us whether there is enough space available. If we do have availability we are happy to take all of you surfing!

Yes, we will allow changes in your booking if this is possible. Please always discuss with us first whether you can transfer a booked surf lesson to another participant, or if we have availability to add an extra participant to your booking. You can read more about making changes in our General Terms and Conditions (Clause 3).

After making a booking it is still possible to cancel your booking. However, there might be a cancellation fee payable by you since we incur costs in cancelling your booking. Please read more about our cancellation policy in our General Terms and Conditions (Clause 4, 5 and 6).